Your main responsibility will be to produce accurate vehicle repair estimates for all makes and models. This is a customer-facing position; you will be expected to answer phone calls as well as deal personally with potential customers. You will be the primary point of contact for both the customer and the work providers and will be expected to maintain communication with both as appropriate throughout the cycle of a repair. You must be willing to work as part of a team. You will need to be well organised, with the ability to prioritise your workload and cope under pressure.
- Excellent attention to detail and pride in your work.
- Proven sales and communication skills.
- An entrepreneurial spirit allowing you to seek out new opportunities and develop already successful processes.
- The ability to be a team player and inspire the people around you.
- The strength of character to work in a high paced and often demanding environment.
- The ability to follow robust processes and encourage your colleagues to do the same.
- Strong organisation and time management skills.
Good customer service skills are a must - you must be polite and well mannered.
Reporting to the Bodyshop Manager, your main aim will be to carry out estimates as specified by insurers/customers, ensuring that the vehicle repair can be carried out efficiently and thereby generate a satisfactory profit margin. Our body shop is fast and exciting, with lots of opportunities to make an incredible difference and apply your expertise and skills. As a Vehicle Damage Appraiser, you will be responsible for appraising many different makes of vehicle. This means being up to date on all repair methodologies and it is also important for you, as a vehicle damage appraiser, to fully understand the different insurance and manufacturer literature and bulletins. Another very important aspect of the job is teamwork, as you will be working with other colleagues in the body shop as well as in other functional areas. Your goal; making sure we get their vehicle back to them safely and in a timely manner.
We are recruiting for a Bodyshop Estimator to join If you are interested in this exciting vehicle damage appraiser/body estimator position, please apply by completing your resume